Client Information

Codes of Ethics and Practice

I endeavour to abide by the ethical frameworks of the professional organisations to which I belong, including the British Psychological Society and the Health Professions Council.

Length of Sessions

Individual psychotherapy sessions are 50 minutes long. The number and frequency of sessions will be negotiated with you.

Cancellation of Sessions

Please give me as much as notice as possible if you are unable to make a session. You will be liable for the full fee if you do not attend your appointment or if you cancel within 24 hours of your session.

Email Contact

My email address (dralessiacoelho@gmail.com) is intended for enquiries, appointment scheduling, and other administrative purposes. I am not able to provide email counselling and would not be able to respond to an email written in a crisis situation.

Emergency

Outside of scheduled sessions, I can only offer limited support in a crisis. You have several alternatives if you are in need of immediate help:

  • Go to your nearest Accident & Emergency Department.
  • Contact your General Practitioner (GP), who may refer you to the duty desk at your local Community Mental Health Team (CMHT).
  • Ring the Samaritans on 08457 90 90 90 (available 24 hours a day, every day).
  • Ring SANELINE on 0845 767 8000 (available 1 p.m. to 11 p.m. every day).
  • Ring the NHS Crisis Line on 0800 028 8000

Confidentiality

Information on and details of sessions are but may also be shared (minus any identifying information) in the context of peer supervision. There are some limits to confidentiality, which may have to be broken if:

i.               serious injury or harm may occur to you or someone else;

ii.              child abuse has been disclosed;

iii.            a miscarriage of justice will occur;

iv.             information is disclosed about an act of terrorism; or

v.              I am summoned by a Court of Law.

Where possible, I will always inform you first and discuss it with you if confidentiality is going to be broken.